Member Success Stories: Assisting with a Premature Baby

Posted February 11th, 2009 by magnolia health plan & filed under Member News, Newsroom.

A premature baby was born at 27 weeks gestation, weighing 1304 grams. The baby remained in the hospital until 34 weeks gestation and was discharged with requirements for oxygen and apnea monitoring equipment. A case manager contacted the mother prior to discharge to coordinate services, schedule follow-up appointments and assist with general questions and concerns regarding the care of a premature infant. The coordinated services included a referral to the State’s early intervention program for children with developmental delays, an appointment for hearing and eye screening, a visit to the pediatrician and two-month immunizations.

Ongoing contact with this mother decreased the likelihood of unnecessary emergency room visits or readmission into the hospital. In addition, it facilitated appropriate health behaviors related to child-rearing and preventative maintenance. During a follow-up discussion, the mother stated that she was doing fine, had a happy baby and wanted to thank everyone at her health plan for all they did to get her through the rough times.