When to Use the ER

Office Visit vs. an ER Visit

Magnolia understands that you may have health conditions that need immediate attention. Many times the condition may require a visit to an emergency room (ER). How do you determine if or when you or a loved one should go to the ER?

If you think that you or a family member is having a medical emergency, go to the ER to see a doctor right away. You may need to call 9-1-1 if the person’s condition needs immediate attention where you are. For non-emergencies, please contact your primary care provider (PCP). Or speak with an on-call staff member.  You may also call NurseWise for assistance. NurseWise a medical advice line. The NurseWise number is (866) 912-6285.

Medical conditions that generally do not require an ER visit*:

  • Earaches.
  • Minor cuts in which bleeding has been stopped.
  • A bite from an animal that has stopped bleeding (you should still call your doctor).
  • Broken bone (first contact your doctor, if possible; otherwise go to the ER).
  • A rash, sunburn or minor burn.
  • Sting or bite from an insect (unless you experience labored breathing, in that case go to the ER or call 9-1-1 immediately).
  • Fever (if you are convulsing, then go to the ER).
  • Sexually-transmitted diseases (STDs).
  • Adult colds, kid colds and cough, sore throat, or flu symptoms.

Routine medical visits may include:

  • Child immunizations.
  • Child wellness check-ups (HealthChecks).
  • Important health maintenance visits (including mammograms, pap and pelvic exam and prostate exam).
  • Follow-up visits for chronic problems such as diabetes and high blood pressure.
  • Prenatal (pregnancy) visits.
  • Smoking cessation(quick smoking counseling or medication).
  • Difficulty breathing, shortness of breath.
  • Chest or upper abdominal pain or pressure.
  • Fainting, sudden dizziness, weakness.
  • Changes in vision.
  • Confusion or changes in mental status.
  • Any sudden or severe pain.
  • Uncontrolled bleeding.
  • Severe or persistent vomiting or diarrhea.
  • Coughing or vomiting blood.
  • Suicidal feelings.
  • Difficulty speaking.
  • Unusual abdominal pain.

The American College of Emergency Physicians (ACEP) offers a list of warning signs that indicate a medical emergency.

*Medical Emergencies (ACEP):

Magnolia supports each member and family member in their decision for medical care. Always get immediate medical attention if you think you or a loved one is having a medical emergency. You may need to call 9-1-1 if the person’s condition needs immediate attention where you are.