Provider Training
Upcoming Trainings and Registration
Clinical Documentation Improvement (CDI) Webinar Series
Risk Adjustment, Coding and Documentation Education
Join us for discussions that include: an overview of risk adjustment and how it impacts you; tips to improve documentation and coding; and tips to stay compliant with regulatory requirements.
Webinars are open to providers, non-physician providers, coders, billers and administrative staff.
Advance registration is required. Utilize the corresponding registration link provided for each topic to register (links are unique to each webinar). Feel free to download a copy of the document for ease of access to register under File > Download.
If you have questions or need assistance with registration, email us at: CDIWebinars@centene.com
On-demand Risk Adjustment Training for Providers
Pre-Recorded Webinar, Available 24/7 |
September Trainings - Clinical Document Imp (CDI)
On-demand Risk Adjustment Training for Providers
Pre-Recorded Webinar, Available 24/7 |
Ins and Outs of Pediatric Risk Adjustment Coding *CEU Approved
September 18, 2025 at 3pm EST |
Enhancing Diabetes Outcomes through Accurate HCC coding *CEU Approved
September 9, 2025 at 10am EST | |
September 24, 2025 at 12pm EST |
Marketplace Risk Adjustment 101: With Case Studies
September 25, 2025 at 12pm EST |
HCC Coding of Neoplasms Made Simple *CEU Approved
September 23, 2025 at 12pm EST | |
September 30, 2025 at 3pm EST |
Risk Adjustment Medicare Chart Review Trends
September 9, 2025 at 2pm EST |
A Comprehensive Overview of HCC Coding for Diseases of the Respiratory System *CEU Approved
September 17, 2025 at 12pm EST |
Risk Adjustment Documentation and Coding: A Deep Dive *CEU Approved
September 25, 2025 at 10am EST |
The Importance of Accurate Documentation & Coding: A Provider's Perspective *CEU Approved
September 10, 2025 at 11am EST |
Part 1 - Applying 2025 ICD-10-CM Guidelines: Conventions and General Coding Guidelines *CEU Approved
September 11, 2025 at 2pm EST |
Part 2 - Applying 2025 ICD-10-CM Guidelines: Chapter Specific Guidelines for Chapters 1-14
September 16, 2025 at 11am EST |
Part 3 - Applying 2025 ICD-10-CM Guidelines: Chapter Specific Guidelines for Chapters 15-21 and Diagnostic Coding and Reporting Guidelines for Outpatient Services
September 16, 2025 at 1pm EST |
September Trainings - Medicare Continuity of Care (COC)
September 4, 2025 at 1:30pm EST |
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September 10, 2025 at 8:30am EST
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September 16, 2025 at 4pm EST |
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September 24, 2025 at 9am EST
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Inpatient Clinical Documentation: Medically Necessity Criteria, Discharge Planning, and Readmission for Providers
Monday, October 20, 2025, 9:00am-10:30am CST
Same Registration Link for all Inpatient trainings. The providers will pick which one they would like to attend. Please click Inpatient Training to register.
Outpatient Clinical Documentation: Medically Necessity Criteria, SMART Goals for Treatment Planning
Tuesday, October 14, 2025, 9:00am-11:00am CST
Same Registration Link for all Outpatient training. The providers will pick which one they would like to attend. Please click Outpatient Training to register.
Training Pitch:
Join us for an interactive training designed to supercharge your skills and knowledge with Magnolia’s website and self-service tools.
In this session, you’ll learn how to:
Navigate and update your information using our Provider Demographics tools
Stay informed with the latest health plan news
Use the Prior Authorization Tool Checker effectively
And much more!
Don’t miss out!
Come ready to explore, engage, and empower your practice workflows through Provider Power Tools.
New Provider Orientation
Magnolia is excited to announce New Provider Orientations designed to educate new providers on Magnolia Health’s processes, responsibilities, and updates for our MSCAN and CHIP programs. Please register by clicking the registration link of the training session you’d like to attend.
MSCAN & CHIP New Provider Orientation
9/10/2025
9:00am 10:00am
Registration Link
BH MSCAN & CHIP
9/10/2025
10:30am 11:30am
Registration Link
MSCAN & CHIP New Provider Orientation
9/24/2025
2:00pm 3:00pm
Registration Link
BH MSCAN & CHIP New Provider Orientation
9/24/2025
3:30pm 4:30pm
Registration Link
Magnolia Health 2025 New Provider Orientation (PDF)
Behaviorial Health 2025 New Provider Orientation (PDF)
Access and Availability Standards
Primary Care Provider Education and Trainings
Behavioral Health Trainings
Magnolia Health offers trainings for both behavioral health and physical health providers in our network at no cost. Our team provides mostly clinical, provider-focused education on topics that are geared towards improving member outcomes. The majority of our clinical trainings also offer behavioral health continuing education units also at no cost to the attendee. Trainings are completed via live/virtual instructor led webinars.
How to sign up for trainings:
- View the lists of all upcoming trainings:
- Select the training date and time that you would like to attend
- Enter the required information and click “Register”
- You will receive a confirmation email with a link and instructions for joining the webinar. NOTE: Please check your junk folder if you do not receive the confirmation email.
- When you join the webinar, the call-in telephone number and an attendee passcode will be displayed.
Training topics include but are not limited to:
- Inpatient Clinical Documentation: MNC, Discharge Planning and Readmission for Providers
- Outpatient Clinical Documentation: MNC, SMART Goals for Treatment Planning
- Behavioral Health Screening Tools
- Cultural Competency/Cultural Humility
- Clinical Topics in Behavioral Health
- Overview of Mental Illness
- Anxiety Related Disorders
- Bipolar Related Disorders
- Depressive Disorders
- PTSD Disorders
- Schizophrenia and Other Pyschotic Disorders
- Substance Use Disorders Topics
- SUD Overview
- Alcohol
- Caffeine
- Cannabis
- Hallucinogens
- Inhalants
- Opioids
- Sedatives
- Nicotine
- Stimulants
- Non-Substance: Gambling
- Screening, Brief, Intervention, and Referral to Treatment (SBIRT) (PDF)
For training requests and/or more information, please contact our Clinical Provider Training Department at: BH_training@centene.com.
Cultural Competency Training (REQUIRED ANNUALLY)
Magnolia Health Plan encourages our providers to engage in Cultural Compentency training and education to promote positive interaction with diverse cultures.
Improving and practicing cultural awareness, humility and mindfulness can help you better understand and respond to the needs of patients while maintaining a professional level of respect, objectivity, and identity.
If you do not have an appropriate training available to you, please complete Magnolia Health Plan's Cultural Competency Training at the link below.
Cultural Compentency and Health-Care Literacy Training (PPT)
After completion of the training, please submit your Attestation using the link below.
Telehealth Trainings
Introduction to Telemedicine
Applications of Telemedicine
Operating Procedures and Practice Standards
Workflow and Patient Satisfaction
Centene Institute CEU Trainings
Magnolia Health is a subsidiary of Centene Corporation (Centene) and offers trainings. The Centene Institute provides empowering interprofessional continuing education to external providers and clinical employees at no cost through leading-edge and research-informed educational activities, equipping them to deliver current therapies and better health outcomes.
The mission of the Centene Institute is to educate teams of healthcare professionals through empowering, research-informed content that aims to improve the skills, strategy, and performance of the healthcare team, patient quality of care, and health outcomes of the community.
As a new user to the Centene Institute website, you will first go to the Sign-In page. Please select the “Sign Up” button, complete all required fields, and submit. After creating an account, you will receive an email with a validation code.
After entering this validation code, your profile will be ready to use. The value of setting up a profile with the Centene Institute is to have all of your information in one location. You can easily access your transcript and certificates to confirm the continuing education credits obtained to date. In short, you can:
- Visit the Sign In page and select “Sign Up”.
- Complete all required fields and submit Enter validation code sent to e-mail on file.
If you are interested in attending an activity (a course), you can search for activities under Activity Catalog. To select an activity, click on Enroll Activity.
- Search for activities under Activity Catalog.
- Click on "Activity Detail". Then click on "Enroll Now".
- Cultural Humility and Unconscious Bias in Healthcare
- Health Equity Essentials: Fundamentals for Transforming Health
- Person Centered Thinking for Providers-Podcast Series
- Facilitating Treatment Adherence for Patients and their Families
For additional information, visit Centene Institute .
Prior Authorization
- Prior Authorization Tips- Urgent Requests Prior Authorization Tips - Urgent Requests
- Prior Authorization Tips – Timeliness of Prior Authorization Request Prior Authorization Tips - Timeliness of Prior Authorization Requests
- Prior Authorization Tips- Doctor’s Orders Prior Authorization Tips - Doctor's Orders
- Prior Authorization Tips – Do not use Copies of Old PA Forms Prior Authorization Tips - Do Not Use Copies of Old PA Forms
- Prior Authorization Tips- How to Fill Out the PA Form Prior Authorization Tips - How to Complete the PA Form