Provider Training
Upcoming Trainings and Registration
Magnolia Provider Secure Portal Training: Submitting a Prior Authorization Electronically
Purpose:
This training provides Magnolia Health providers with step-by-step guidance for verifying prior authorization requirements, submitting electronic authorization requests, uploading supporting documentation, and monitoring authorization decisions through the Magnolia Provider Secure Portal.
Who Should Attend:
- Providers
- Prior Authorization Coordinators
- Office Managers
Date and Time | Link |
October 20th @ 10:00 AM CST
| |
October 27th @ 1:00 PM CST
|
New Provider Orientation
Magnolia is excited to announce New Provider Orientations designed to educate new providers on Magnolia Health’s processes, responsibilities, and updates for our MSCAN and CHIP programs. Please register by clicking the registration link of the training session you’d like to attend.
Magnolia Health 2025 New Provider Orientation (PDF)
Behaviorial Health 2025 New Provider Orientation (PDF)
| Name of monthly trainings | Training Dates | Start Time | End time | Registration Link |
|---|---|---|---|---|
Access and Availability Standards
Coming soon!
Primary Care Provider Education and Trainings
Behavioral Health Trainings
Magnolia Health offers trainings for both behavioral health and physical health providers in our network at no cost. Our team provides mostly clinical, provider-focused education on topics that are geared towards improving member outcomes. The majority of our clinical trainings also offer behavioral health continuing education units also at no cost to the attendee. Trainings are completed via live/virtual instructor led webinars.
How to sign up for trainings:
- Access our Learning Management system at: Magnolia Behavioral Health Trainings
- Log in to your account or register if this is your first time accessing the site.
- After logging in, you can access and sign up for our upcoming trainings.
- Our training topics include but are not limited to:
- ACES: The Study and Beyond
- Behavioral Health Screening Tools
- Culturally Appropriate Care
- Goal Setting and Documentation
- Integrated Health Care
- SBIRT (Screening Brief Intervention and Referral to Treatment)
- Suicide Risk Module 1 and Module 2
- For more information, please contact our Clinical Provider Training Department at BH_training@centene.com
Cultural Competency Training (REQUIRED ANNUALLY)
Magnolia Health Plan encourages our providers to engage in Cultural Compentency training and education to promote positive interaction with diverse cultures.
Improving and practicing cultural awareness, humility and mindfulness can help you better understand and respond to the needs of patients while maintaining a professional level of respect, objectivity, and identity.
If you do not have an appropriate training available to you, please complete Magnolia Health Plan's Cultural Competency Training at the link below.
Cultural Humility for Healthcare Professionals (PDF)
After completion of the training, please submit your Attestation using the link below.
Telehealth Trainings
Introduction to Telemedicine
Applications of Telemedicine
Operating Procedures and Practice Standards
Workflow and Patient Satisfaction
Centene Institute CEU Trainings
Magnolia Health is a subsidiary of Centene Corporation (Centene) and offers trainings. The Centene Institute provides empowering interprofessional continuing education to external providers and clinical employees at no cost through leading-edge and research-informed educational activities, equipping them to deliver current therapies and better health outcomes.
The mission of the Centene Institute is to educate teams of healthcare professionals through empowering, research-informed content that aims to improve the skills, strategy, and performance of the healthcare team, patient quality of care, and health outcomes of the community.
As a new upagser to the Centene Institute website, you will first go to the Sign-In e. Please select the “Sign Up” button, complete all required fields, and submit. After creating an account, you will receive an email with a validation code.
After entering this validation code, your profile will be ready to use. The value of setting up a profile with the Centene Institute is to have all of your information in one location. You can easily access your transcript and certificates to confirm the continuing education credits obtained to date. In short, you can:
- Visit the Sign In page and select “Sign Up”.
- Complete all required fields and submit Enter validation code sent to e-mail on file.
If you are interested in attending an activity (a course), you can search for activities under Activity Catalog. To select an activity, click on Enroll Activity.
- Search for activities under Activity Catalog.
- Click on "Activity Detail". Then click on "Enroll Now".
- Cultural Humility and Unconscious Bias in Healthcare
- Health Equity Essentials: Fundamentals for Transforming Health
- Person Centered Thinking for Providers-Podcast Series
- Facilitating Treatment Adherence for Patients and their Families
For additional information, visit Centene Institute .
Prior Authorization
- Prior Authorization Tips- Urgent Requests Prior Authorization Tips - Urgent Requests
- Prior Authorization Tips – Timeliness of Prior Authorization Request Prior Authorization Tips - Timeliness of Prior Authorization Requests
- Prior Authorization Tips- Doctor’s Orders Prior Authorization Tips - Doctor's Orders
- Prior Authorization Tips – Do not use Copies of Old PA Forms Prior Authorization Tips - Do Not Use Copies of Old PA Forms
- Prior Authorization Tips- How to Fill Out the PA Form Prior Authorization Tips - How to Complete the PA Form
Preparing for Standardized Electronic Prior Authorization Submission