Provider Training
Upcoming Trainings and Registration
Clinical Documentation Improvement (CDI) Webinar Series
Risk Adjustment, Coding and Documentation Education
Join us for discussions that include: an overview of risk adjustment and how it impacts you; tips to improve documentation and coding; and tips to stay compliant with regulatory requirements.
Webinars are open to providers, non-physician providers, coders, billers and administrative staff.
Advance registration is required. Utilize the corresponding registration link provided for each topic to register (links are unique to each webinar). Feel free to download a copy of the document for ease of access to register under File > Download.
If you have questions or need assistance with registration, email us at: CDIWebinars@centene.com
On-demand Risk Adjustment Training for Providers
| Webinar | Webinar Link |
|---|---|
Pre-Recorded Webinar, Available 24/7 |
| Webinar Date & Time | Webinar Registration Link |
|---|---|
| Coming soon | Coming soon |
| Webinar Date & Time | Webinar Registration Link |
|---|---|
| October 29, 2025 at 2pm EST | Register for the webinar here! |
| Webinar Date & Time | Webinar Registration Link |
|---|---|
| October 30, 2025 at 12pm EST | Register for the webinar here! |
| Webinar Date & Time | Webinar Registration Link |
|---|---|
| October 28, 2025 at 10am EST | Register for the webinar here! . |
New Provider Orientation
Magnolia is excited to announce New Provider Orientations designed to educate new providers on Magnolia Health’s processes, responsibilities, and updates for our MSCAN and CHIP programs. Please register by clicking the registration link of the training session you’d like to attend.
Magnolia Health 2025 New Provider Orientation (PDF)
Behaviorial Health 2025 New Provider Orientation (PDF)
| Name of monthly trainings | Training Dates | Start Time | End time | Registration Link |
|---|---|---|---|---|
| MSCAN & CHIP New Provider Orientation | 10/22/2025 | 2:00pm | 3:00pm | https://events.teams.microsoft.com/event/1d816071- b54b-4f4f-92f9-5b480fef8916@f45ccc07-e57e- 4d15-bf6f-f6cbccd2d395 |
| BH MSCAN & CHIP New Provider Orientation | 10/22/2025 | 3:30pm | 4:30pm | https://events.teams.microsoft.com/event/8568f721- 48a8-4535-b682-a2a903d9b0a3@f45ccc07-e57e- 4d15-bf6f-f6cbccd2d395 |
Access and Availability Standards
Coming soon!
Primary Care Provider Education and Trainings
Behavioral Health Trainings
Magnolia Health offers trainings for both behavioral health and physical health providers in our network at no cost. Our team provides mostly clinical, provider-focused education on topics that are geared towards improving member outcomes. The majority of our clinical trainings also offer behavioral health continuing education units also at no cost to the attendee. Trainings are completed via live/virtual instructor led webinars.
How to sign up for trainings:
- View the lists of all upcoming trainings:
- Select the training date and time that you would like to attend
- Enter the required information and click “Register”
- You will receive a confirmation email with a link and instructions for joining the webinar. NOTE: Please check your junk folder if you do not receive the confirmation email.
- When you join the webinar, the call-in telephone number and an attendee passcode will be displayed.
Training topics include but are not limited to:
- Inpatient Clinical Documentation: MNC, Discharge Planning and Readmission for Providers
- Outpatient Clinical Documentation: MNC, SMART Goals for Treatment Planning
- Behavioral Health Screening Tools
- Cultural Competency/Cultural Humility
- Clinical Topics in Behavioral Health
- Overview of Mental Illness
- Anxiety Related Disorders
- Bipolar Related Disorders
- Depressive Disorders
- PTSD Disorders
- Schizophrenia and Other Pyschotic Disorders
- Substance Use Disorders Topics
- SUD Overview
- Alcohol
- Caffeine
- Cannabis
- Hallucinogens
- Inhalants
- Opioids
- Sedatives
- Nicotine
- Stimulants
- Non-Substance: Gambling
- Screening, Brief, Intervention, and Referral to Treatment (SBIRT) (PDF)
For training requests and/or more information, please contact our Clinical Provider Training Department at: BH_training@centene.com.
Cultural Competency Training (REQUIRED ANNUALLY)
Magnolia Health Plan encourages our providers to engage in Cultural Compentency training and education to promote positive interaction with diverse cultures.
Improving and practicing cultural awareness, humility and mindfulness can help you better understand and respond to the needs of patients while maintaining a professional level of respect, objectivity, and identity.
If you do not have an appropriate training available to you, please complete Magnolia Health Plan's Cultural Competency Training at the link below.
Cultural Compentency and Health-Care Literacy Training (PPT)
After completion of the training, please submit your Attestation using the link below.
Telehealth Trainings
Introduction to Telemedicine
Applications of Telemedicine
Operating Procedures and Practice Standards
Workflow and Patient Satisfaction
Centene Institute CEU Trainings
Magnolia Health is a subsidiary of Centene Corporation (Centene) and offers trainings. The Centene Institute provides empowering interprofessional continuing education to external providers and clinical employees at no cost through leading-edge and research-informed educational activities, equipping them to deliver current therapies and better health outcomes.
The mission of the Centene Institute is to educate teams of healthcare professionals through empowering, research-informed content that aims to improve the skills, strategy, and performance of the healthcare team, patient quality of care, and health outcomes of the community.
As a new user to the Centene Institute website, you will first go to the Sign-In page. Please select the “Sign Up” button, complete all required fields, and submit. After creating an account, you will receive an email with a validation code.
After entering this validation code, your profile will be ready to use. The value of setting up a profile with the Centene Institute is to have all of your information in one location. You can easily access your transcript and certificates to confirm the continuing education credits obtained to date. In short, you can:
- Visit the Sign In page and select “Sign Up”.
- Complete all required fields and submit Enter validation code sent to e-mail on file.
If you are interested in attending an activity (a course), you can search for activities under Activity Catalog. To select an activity, click on Enroll Activity.
- Search for activities under Activity Catalog.
- Click on "Activity Detail". Then click on "Enroll Now".
- Cultural Humility and Unconscious Bias in Healthcare
- Health Equity Essentials: Fundamentals for Transforming Health
- Person Centered Thinking for Providers-Podcast Series
- Facilitating Treatment Adherence for Patients and their Families
For additional information, visit Centene Institute .
Prior Authorization
- Prior Authorization Tips- Urgent Requests Prior Authorization Tips - Urgent Requests
- Prior Authorization Tips – Timeliness of Prior Authorization Request Prior Authorization Tips - Timeliness of Prior Authorization Requests
- Prior Authorization Tips- Doctor’s Orders Prior Authorization Tips - Doctor's Orders
- Prior Authorization Tips – Do not use Copies of Old PA Forms Prior Authorization Tips - Do Not Use Copies of Old PA Forms
- Prior Authorization Tips- How to Fill Out the PA Form Prior Authorization Tips - How to Complete the PA Form