Skip to Main Content

Over The Counter (OTC) Program

Magnolia Health wants members to have the best products to help manage their health.

OTC Benefit: 

  • Members will receive $10 per household per monthto spend on health and wellness items through the CVS OTC Program (no rollover).
  • No prescription required.

Download a copy of the CVS OTC Catalog:

2025 CVS OTC CATALOG (PDF) 

2025 CVS OTC CATALOG (PDF) Spanish

CVS OTC Health Solutions® mobile app: 

  • View Current Balance
  • Scan Items for Eligibility
  • Checkout with Barcode (in-store only)
  • Locate Stores Near You

    Download or Scan QR code from theApp Store (iOS) or Google Play (Android) for In-Store Perks (App Store (iOS) External Link or Google Play (Android)

    Access Your Benefits in Three Easy Way: 

    labtop

    Online. Visit the CVS OTC home page. The fastest and easiest way to order 24/7 is online. First-time users will need to create an account by visiting the CVS OTC home page.  You will need the following to sign up:

    • Magnolia member ID card
    • Date of birth
    • ZIP code
    • Email address

    Please note: Orders must be placed by 10:59 p.m. CST for same-day processing. Orders can only be cancelled within 30 minutes after being processed.

    *For step-by-step instructions, please refer to <2025 CVS OTC CATALOG>*

    Phone

     Over the Phone. To order, call 1-888-262-6298 (TTY: 711). Help from a team member is available Monday–Friday 8 a.m.–7 p.m. CST. You can place orders 24/7 with an automated service. Have your Magnolia member ID card ready when you call.

    Store

     In Stores.  You can purchase OTC items at CVS stores across MS.

    •  Use the store locator to find CVS Pharmacy® store* nearest you.
    • Find approved items through your plan’s catalog. Only the items in this catalog are available to order.
    • Look for the blue labels that contain the OTC indicator and SKU number.
    • Go to any register to check out.

     *Download CVS OTC Health Solutions® mobile app for a faster checkout*